Terms & Conditions

Welcome to Zynexi (“Company,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, gaming services, training programs, tournaments, and related offerings (collectively, the “Services”).

By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Company Information

Zynexi
298 High Ridge Rd
Mt Airy, NC 27030
United States
Phone: +1 827-395-4936
Email: [email protected]

2. Eligibility

You must:

  • Be at least 13 years old to use our Services
  • Be at least 18 years old to make purchases independently
  • Provide accurate and truthful registration information
  • Comply with all applicable U.S. federal and state laws

If you are under 18, parental or guardian consent may be required.

3. Account Registration

To access certain features (training programs, tournaments, subscriptions), users may need to create an account.

You agree to:

  • Maintain confidentiality of login credentials
  • Accept responsibility for all account activity
  • Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Services Overview

Zynexi provides:

  • eSports training programs
  • Competitive coaching
  • Online and local tournaments
  • Game development workshops
  • Streaming and content creator coaching

All services are provided for educational and entertainment purposes only.

We do not guarantee competitive ranking advancement, professional contracts, or financial success.

5. Payments and Subscriptions

A. Pricing

All prices are listed in U.S. Dollars (USD).
We reserve the right to modify pricing at any time.

B. Payment Terms

  • Payments must be made in full before access to paid services.
  • Subscription plans renew automatically unless canceled.

C. Payment Processing

Payments are processed via secure third-party providers.
We do not store full credit card details.

Failure to complete payment may result in suspension of services.

6. Refund Policy

Refund eligibility is governed by our separate Refund Policy.

Generally:

  • Digital training services may be non-refundable once accessed.
  • Tournament entry fees are typically non-refundable.
  • Workshop refunds may depend on cancellation timing.

We reserve the right to evaluate refund requests on a case-by-case basis.

7. Tournament Rules

Participants must:

  • Follow fair play standards
  • Avoid cheating, hacking, or exploiting software
  • Respect other participants
  • Follow published tournament guidelines

Zynexi reserves the right to:

  • Disqualify participants
  • Remove players from events
  • Withhold prizes for rule violations

All decisions regarding tournament outcomes are final.

8. Code of Conduct

Users agree NOT to:

  • Engage in harassment or abusive behavior
  • Use offensive language
  • Share illegal content
  • Attempt to disrupt platform functionality
  • Reverse engineer or exploit our systems

Violation may result in permanent account termination.

9. Intellectual Property

All website content including:

  • Logos
  • Branding
  • Training materials
  • Workshop content
  • Blog articles
  • Graphics
  • Software elements

are the exclusive property of Zynexi or licensed partners.

You may not reproduce, distribute, modify, or commercially exploit content without written permission.

10. User-Generated Content

If you submit content (comments, feedback, reviews, gameplay footage):

  • You grant Zynexi a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content.
  • You confirm you own or have rights to the content submitted.

We reserve the right to remove inappropriate content.

11. Disclaimers

Services are provided “AS IS” and “AS AVAILABLE.”

We do not guarantee:

  • Continuous or uninterrupted service
  • Error-free operation
  • Specific gaming performance improvements
  • Financial or professional outcomes

Gaming results depend on individual skill, effort, and external factors.

12. Limitation of Liability

To the fullest extent permitted by U.S. law:

Zynexi shall not be liable for:

  • Indirect or incidental damages
  • Lost profits
  • Data loss
  • Business interruption
  • Tournament result disputes

Our total liability shall not exceed the amount paid by the user for services in the previous 3 months.

13. Indemnification

You agree to indemnify and hold harmless Zynexi, its employees, affiliates, and partners from any claims arising from:

  • Your misuse of Services
  • Violation of these Terms
  • Violation of third-party rights

14. Termination

We reserve the right to:

  • Suspend or terminate accounts
  • Restrict service access
  • Remove content

Termination may occur without prior notice for serious violations.

15. Privacy

Your use of our Services is also governed by our Privacy Policy.

16. Governing Law

These Terms are governed by the laws of the United States and the State of North Carolina.

Any disputes shall be resolved in courts located in North Carolina.

17. Dispute Resolution

Before filing formal claims, users agree to attempt informal dispute resolution by contacting:

[email protected]

We may also require arbitration where legally permissible.

18. Modifications to Terms

We reserve the right to update these Terms at any time.

Changes become effective upon posting. Continued use of Services constitutes acceptance of revised Terms.

19. Contact Information

For questions regarding these Terms:

Zynexi
298 High Ridge Rd
Mt Airy, NC 27030
United States
Phone: +1 827-395-4936
Email: [email protected]

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